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Collaboration Online, Limited Company
(" Collaboration Online ") Privacy Statement:
Collaboration Online has created this privacy
statement ("Statement") in order to demonstrate our
commitment to customer privacy. Privacy on the Collaboration
Online web sites ("Sites") is of great importance to
us. Because we gather important information from our visitors
and customers, we have established this Statement as a means
to communicate our information gathering and dissemination practices.
We reserve the right to change this Statement and will provide
notification of the change at least thirty (30) business days
prior to the change taking effect.
Collected Information:
We require customers who register to use the
services ("Services") offered on our Site to give us
contact information, such as their name, company name, address,
phone number, and e-mail address, and financial qualification
and billing information, such as billing name and address, credit
card number, and the number of users within the organization
that will be using the Services. You may also add additional
personal information, such as title, department name, fax number,
or additional company information, such as annual revenues, number
of employees, or industry, when adding users. Customers can opt
out of providing this additional information by not entering
it when asked. Customers can update or remove their personal
information at any time by logging into the Website and editing
their Personal Information within Setup. Customers can view their
updated profile to confirm their edits have been made.
Collaboration Online uses the information
that we collect to set up Services for individuals and their
organizations. We may also use the information to contact customers
to further discuss customer interest in our company, the Services
that we provide, and to send information regarding our company
or partners, such as promotions and events. Customers are invited
to receive an email newsletter by providing an email address.
Customer email addresses and any personal customer information
will not be distributed or shared with any third parties. Customers
can opt out of being contacted by us, or receiving such information
from us, at any time by sending an email to Info@groupSPARK.com.
Separately, customers are also asked to provide an email address
when registering for the Service, in order to receive a username
and password. We may also email information regarding updates
to the Service or company, and will send a Customer Newsletter.
Again, email will not be distributed or shared and customers
can opt out of receiving any communication by emailing Info@groupSPARK.com
at the time it is distributed, or at the time any customer registers
for the Service.
Except as we explicitly state at the time
we request information, or as provided for in the Collaboration
Online Master Subscription Agreement, we do not disclose to any
third-party, the information provided. All financial and billing
information that we collect through the Site is used solely to
check the qualifications of prospective customers and to bill
for Services. This billing information is not used by Collaboration
Online for marketing or promotional purposes. Collaboration Online
uses a third-party intermediary to manage the credit card processing.
This intermediary is solely a link in the distribution chain,
and is not permitted to store, retain, or use the information
provided, except for the sole purpose of credit card processing.
Other third parties, such as content providers, may provide content
on the web Site but they are not permitted to collect any information,
nor does Collaboration Online share any user information with
these parties.
Customers will be using the Services to host
data and information ("Data"). Collaboration Online
will not review, share, distribute, print, or reference any Data
except as provided in the Terms of Service, or as may be required
by law. Collaboration Online does not claim ownership of any
of the Data, including any text, data, information, images, photographs,
music, sound, video, or other material, that is uploaded, displayed
or stored as part of the customer's Data. Individual records
may at times be viewed or accessed only for the purpose of resolving
a problem, support issue, or suspected violation of the Terms
of Service, or as may be required by law. Of course, customers
are responsible for maintaining the confidentiality and security
of their user registration and password.
Collaboration Online may also collect certain
information from visitors to and customers of the Site, such
as Internet addresses. This information is logged to help diagnose
technical problems, and to administer our Site in order to constantly
improve the quality of the Service. We may also track and analyze
non-identifying and aggregate usage and volume statistical information
from our visitors and customers and provide such information
to third parties.
Cookies:
When you interact with Sites we strive to
make that experience easy and meaningful. When you come to our
Sites, our Web server sends a cookie to your computer. Cookies
are files that Web browsers place on a computer's hard drive
and are used to tell us whether customers and visitors have visited
the Site previously.
Standing alone, cookies do not identify you
personally. They merely recognize your browser. Unless you choose
to identify yourself to Collaboration Online, either by responding
to a promotional offer, opening an account, or registering for
a 30-day Test Drive, you remain anonymous to Collaboration Online.
Cookies come in two flavors: session and persistent-based. Session
cookies exist only during an online session. They disappear from
your computer when you close your browser software or turn off
your computer. Persistent cookies remain on your computer after
you've closed your browser or turned off your computer. They
include such information as a unique identifier for your browser.
Collaboration Online uses session cookies
containing encrypted information to allow the system to uniquely
identify you while you are logged in. This information allows
Collaboration Online to process your online transactions and
requests. Session cookies help us make sure you are who you say
you are after you've logged in and are required in order to use
the Collaboration Online application. Collaboration Online uses
persistent cookies that only Collaboration Online can read and
use, to identify the fact that you are a Collaboration Online
customer or prior Collaboration Online site visitor (whatever
the case may be). We are especially careful about the security
and confidentiality of the information stored in persistent cookies.
For example, we do not store account numbers or passwords in
persistent cookies. Users who disable their Web browsers' ability
to accept cookies will be able to browse our Website but will
not be able to successfully use our service.
Third-Party Sites:
Sites may contain links to other web sites.
Collaboration Online is not responsible for the privacy practices
or the content of these other web sites. Customers and visitors
will need to check the policy statement of these others web sites
to understand their policies. Customers and visitors who access
a linked site may be disclosing their private information. It
is the responsibility of the user to keep such information private
and confidential.
Security:
Sites have security measures in place to help
protect against the loss, misuse, and alteration of the Data
under our control. When our Site is accessed using Netscape Navigator,
or Microsoft Internet Explorer versions 5.0 or higher, Secure
Socket Layer (SSL) technology protects information using both
server authentication and data encryption to help ensure that
Data is safe, secure, and available only to you. Collaboration
Online also implements an advanced security method based on dynamic
data and encoded session identifications, and hosts Sites in
a secure server environment that uses a firewall and other advanced
technology to prevent interference or access from outside intruders.
Finally, Collaboration Online provides unique user names and
passwords that must be entered each time a customer logs on.
These safeguards help prevent unauthorized access, maintain data
accuracy, and ensure the appropriate use of Data.
Opt-Out Policy:
Collaboration Online offers its visitors and
customers a means to choose how we may use information provided.
If, at any time after registering for information or ordering
Services, you change your mind about receiving information from
us, send us a request specifying your new choice. Simply send
your request to Info@groupSPARK.com.
Correcting & Updating Your Information:
If customers need to update or change registration
information they may so by editing the user or organization record.
To update a User Profile, log on to Collaboration Online and
update the appropriate information. To discontinue the Service
and to have data returned, email Info@groupSPARK.com or call
781-273-6245.
Additional Information:
Questions regarding this Statement or the
practices of Sites should be directed to Collaboration Online
by e-mailing such questions to Info@groupSPARK.com .
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